Thanks for shopping at The Comic Book Store
If you are not entirely satisfied with your purchase, we’re here to help.
Comics & Graphic Novels:
RETURNS & REFUNDS ARE NOT PERMISSABLE FOR COMICS AND/OR GRAPHIC NOVELS. EXCEPTIONS CAN ONLY BE MADE IN CASE OF MANUFACTURER DEFECTS, PRINTING ERROR OR DAMAGE IN-TRANSIT. PHOTOGRAPHIC EVIDENCE FOR THE SAME MUST BE PROVIDED & SUBMITTED WITHIN 30 MINS OF RECEIVING THE PRODUCT HERE.
For all other items, you have 3 days to request a return for your order from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original outer packaging. However, if that is damaged, you may return in it a similar outer packaging. Please make sure to properly secure the contents inside before handing it over to the courier.
Your item needs to have the receipt or proof of purchase. If the invoice is torn or missing, a copy of it can be generated here.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item or for something of the same value, send us an email at [email protected] and after receiving a confirmation, send your item to: 107/A, Sonawala, M.T. Ansari Marg, Grant Road, Mumbai, MH, 400008, India.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
You will *NOT* be responsible for paying for your own shipping costs for returning your item. All shipping costs are born by us. We will schedule a pickup at your specified date and time. The return will be picked up from the original address.
If you have any questions on how to return your order, feel free to reach us at [email protected] or WhatsApp +91 9619-08-6512.